Empathetic


Empathy is a crucial quality for support workers, as it helps them connect with and understand the needs of those they assist.

Communication


As support workers may work with clients in different age groups, they apply communication skills to relate with clients in a way they can understand.

Patience


The patience you practice in everyday life, such as waiting calmly in long lines and listening attentively to others, is a transferable skill you bring as a support worker. Patience will help you manage challenges dealing with someone’s individual needs.

About the Course


Welcome to the Foundation Course for the Support Worker. In this course we explore who the support worker is, their main responsibilities and their scope of practice.

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